The largest inn in Kenabres is Defender's Heart–a stout stone structure that survived the fall of Kenabres with ease. Built to last and largely ignored by the initial demonic attack, Defender's Heart was a perfect choice as a place for surviving crusaders and veterans of the war to gather and form a sort of defensive line. The majority of the surviving crusaders now housed here belonged to the Eagle Watch, and they have assumed control of the various other leaderless mercenaries while they wait for the Mendevian army to come to the city's aid.

While the inn is owned an run by a one-armed man named Kimroth Otai, he's largely ceded control of the building to the Eagle Watch–the highest-ranking survivor of which is the half-orc paladin Irabeth Tirabade.